Our Privacy Policy outlines how findmyxpert FMC collects, uses, and shares personal information when you engage with our Site or Service, including offline interactions. By reviewing this policy, you’ll gain insight into your privacy rights and options. References to “findmyxpert” include findmyxpert FMC and its affiliates like Upwork Payments, Inc. The “Site” refers to www.findmyxpert.com, while the “Service” encompasses the Site and any associated websites, features, applications, widgets, or online services owned or controlled by findmyxpert FMC.
Upwork provides a marketplace as part of the Service, resulting in platform information related to different parties involved in interactions. This Privacy Policy pertains to findmyxpert FMC’s handling of personal information for Users, defined as Clients, Freelancers, Agencies, or Site Visitors, where findmyxpert FMC determines processing purposes and methods. It does not apply to Users’ processing of information, as they may be controllers of the personal data they access through the Service. For details on how Users handle your personal information, please contact them directly. This Privacy Policy is designed with industry-standard technologies and aligns with the World Wide Web Consortium’s Web Content Accessibility Guidelines, version 2.1. To obtain a printable version, contact us at: info@findmyxpert.com.
Cookies
Our website uses cookies to enhance user experience and analyze site usage. Cookies are small text files stored on your device that track and remember your preferences. By using our website, you consent to the placement of cookies on your device.
You can manage cookies through your browser settings, but disabling them may limit certain functionalities of the site. We use cookies to personalize content, provide social media features, and analyze our traffic. Additionally, we may share information about your use of our site with our social media, advertising, and analytics partners. For more information about how we use cookies and your rights, please refer to our Cookie Policy.
Media
On our freelancer platform, we utilize various media channels to enhance user experience and provide valuable information to our community. Through our website, social media profiles, email newsletters, and other digital platforms, we share updates, announcements, and educational content relevant to freelancers and clients.
Our goal is to foster engagement, facilitate communication, and promote collaboration among users while respecting their privacy and confidentiality. We adhere to strict privacy policy terms to ensure that personal information is handled securely and used only for the intended purposes outlined in our policies. By leveraging media channels responsibly, we aim to create a transparent and trustworthy environment for all users of our platform.
Users have the option to upload media, such as images, videos, or documents, to our platform as part of their profiles, portfolios, or project postings. This feature allows freelancers to showcase their work samples, portfolios, and credentials to potential clients, while clients can provide detailed project descriptions or examples to attract freelancers. We prioritize the security and privacy of uploaded media by implementing robust data encryption measures and providing users with control over their uploaded content through privacy settings and permissions.
Additionally, we have strict guidelines in place to ensure that all uploaded media complies with our platform’s terms of service, including copyright and intellectual property rights, to maintain a fair and ethical environment for all users. Through the responsible uploading of media, we aim to facilitate meaningful connections and collaborations between freelancers and clients while safeguarding their privacy and intellectual property rights.
Your information
When utilizing our Service, you may furnish us with various personal details, including your name, contact information, and financial data necessary for processing payments for services rendered through the Upwork platform. Additionally, you might share information to aid in tax documentation.
Moreover, as you engage with our Service, we may gather data concerning your usage patterns and combine it with information from other users to enhance our offerings. Furthermore, you have the option to provide information about your contacts or associates, enabling you to add them to message rooms, and agencies may share details about freelancers affiliated with them.
To exercise any of the rights outlined in this Policy, please submit a request through this link or contact us using the information provided below. For inquiries regarding this Privacy Policy, reach out to us at info@findmyxpert.com.
How we process your information
Depending on our engagement with you, we may gather various categories and types of personal information pertaining to you:
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Categories of Personal Information We Collect
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Examples of Personal Information Collected
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Categories of Sources of Personal Information
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Business Purpose for Collection of Personal Information
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Identifiers
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Name, Date of Birth, Social Media Account Information, Profile Data, IP Address
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Directly from You or Your use of the Service; Cookies and Other Tracking Technologies; Third Parties (such as affiliates, agents, service providers and other users)
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Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
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Contact / Account Profile Information
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Email Address, Home Address, Billing Address, Phone Number
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Directly from You or Your use of the Service; Third Parties (such as affiliates, agents, service providers and other users)
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Developing, Improving, and Providing the Service, Identification, Communicating with You, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
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Sensitive Personal Information / Government Issued Identification Numbers
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Social Security Number, Driver’s License, State Identification or Passport Number, VAT Identification Number, Tax Identification Number, Immigration Status, Citizenship Information
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Directly from You
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Improving and Providing the Service, Verifying Your Identity and Detecting Fraud, Identity Theft, or Other Misuse of Your Account, Legal, Compliance and Regulatory Obligations.
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Commercial Information
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Transaction Data including services offered, considered, or purchased
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Directly from You or Your use of the Service; Third Parties (such as affiliates, agents, service providers and other users)
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Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
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Financial Data/Payment Information
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Credit card or other financial account information
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Directly from You or Your use of the Service; Third Parties (such as affiliates, agents, service providers and other users)
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Improving and Providing the Service, Identification, Communications, Security, Legal, Compliance and Regulatory Obligations.
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Internet or Other Network or Device Activities Including Information from Cookies
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Unique device and app identifiers, browsing history or other usage data, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, which links you clicked on, which pages or content you viewed and for how long, other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites
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Directly from You or Your use of the Service; Cookies and Other Tracking Technologies; Third Parties (such as affiliates, agents, service providers and other users)
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Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
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Approximate Geolocation Information
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Your approximate location
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Directly from You or Your use of the Service; Cookies and Other Tracking Technologies; Third Parties (such as affiliates, agents, service providers and other users)
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Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
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Sensory Information
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Audio recordings if you call our customer service, video recording (if you provide permission).
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Directly from You or Your use of the Service; Service Providers; Third Parties (such as affiliates)
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Providing and Improving the Service, Identification, Communications, Marketing, Security, Legal, Compliance and Regulatory Obligations.
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Platform Communications
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Communication Information (e.g., your name, contact information, and, with your consent, the contents of any messages you send)
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Directly from You, Your use of the Service, and Users with whom you communicate
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Developing, Improving, and Providing and Improving the Service, Security, Legal, Compliance and Regulatory Obligations.
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Professional Information
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Previous place(s) of employment, position(s), work history, earnings, resume
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Directly from You or Your use of the Service; Service Providers; Third Parties (such as other users)
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Developing, Improving, and Providing the Service, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
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Other information that identifies or can be reasonably associated with you
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User-generated content, (e.g., community posts, feedback, ratings and job postings), photographs, examples of your work, information on work previously performed via the Service and outside the Service, skills, tests taken, test scores, hourly pay rates and earnings information.
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Directly from You or Your use of the Service; Service Providers; Third Parties (such as affiliates, agents, and other users)
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Developing, Improving, and Providing the Service, Identification, Communications, Marketing, Analytics, Security, Legal, Compliance and Regulatory Obligations.
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Updates to our Privacy Policy
We reserve the right to modify this Privacy Policy, with notice provided for significant changes. The effective date of this Privacy Policy is indicated at the top of this page. findmyXpert retains the discretion to update this Privacy Policy at any time, with changes becoming effective upon posting. Your continued use of the Service after being notified of such revisions constitutes acceptance of the updated Privacy Policy. We recommend checking this Privacy Policy regularly for any updates.